Radio And Production
November 2009

The R.A.P. CD

November 2009 Highlights

Interview: Terry Phillips WYCD/WOMC, Detroit, MI 

“Texas” Terry Phillips may be one of the hardest working production dudes in radio. We managed to catch up with him one Saturday afternoon just as he was waking up. Seems he got home from a long Friday at work at 5:30 that morning. No doubt, Terry has a passion for his work, and it certainly pays off for CBS Radio’s Country and Classic Hits stations in Detroit, WYCD and WOMC. And there’s work for a number of HD and internet stations as well. You may have met Terry at one of Dan O’Day’s recent Creative Summits where he was a panelist. This month’s RAP Interview checks in with this busy creative as we take a peek at these two successful stations and Terry’s approach to their imaging. Check out some great audio from Terry on this month’s RAP CD.

Notes Off the Napkin: Reclaiming Disclaimers

Quite literally, mere weeks before we were to hand the keys to our house over to the mortgage company, a radio/TV cluster that we had been calling on for the previous year, called back. They wanted to know if we were still interested in working the monthly retainer we had proposed. Um, yes? A month into the deal, they’re a machine. We should have charged more. Anyway, one of the things I’ve been working on with our agency clients that is being carried over successfully to our new local-direct work, is to lose the disclaimer. Write scripts so a disclaimer is simply not necessary. Some localities have laws that require some kind of disclaimer, and often we throw on a see dealer for details, or on your approved credit to make the bureaucrats giddy with legislative glee.

Test Drive: Sony Sound Forge Pro 10

It seems that about every two years Sony releases a new version of Sound Forge. Indeed, it’s been a little over two years since we last looked at Sound Forge version 9. Since the percentage of RAP readers who use Forge on a regular basis is high, I figured you’d want to know about what’s new sooner rather than later. Here’s the deal in a nutshell -- overall, Sound Forge Pro 10 is all about streamlining the user interface and improving the program’s overall workflow. It’s still the same Sound Forge we’ve known and loved and used for all these years. But menu items have moved, new menus have sprung up, and toolbars have been eliminated or replaced.

Feature: Vanishing Colleagues

The unthinkable has become the norm. In the ravaged landscape of radio, our colleagues are disappearing in ever-increasing numbers. And the sad fact is, they’re not coming back. The radio crisis is at critical mass or beyond. Let’s just call it free fall. Revenues, spots, spot prices, station prices, stock market losses. But the worst losses are, certainly, of the human variety. People who have dedicated their lives to the practice of radio lose their jobs. It’s not like soldiers in Iraq or Afghanistan losing their lives. Yet, these losses make those who remain feel much emptier.

Q It Up: The RAP Network Speaks - Advertising agencies that bring you multi-voice scripts loaded with sound effects and expect it all for free. 

Q It Up: Do you ever deal with advertising agencies that bring you 4-voice scripts loaded with sound effects and expect it all for free? These are typically the smaller agencies who do not use an independent production house for their work, but instead believe the radio station’s production department and voice talent is there for their use, at no charge, because “they’re bringing the buy” to the radio station. Sometimes they just deliver a script and coach you from a distance; other times, they lock up hours of your studio time “directing” the production themselves. How do you deal with these agencies? Is this a service radio should provide for free? Do you have any policies or guidelines in effect for these situations?  

If you have a question for the RAP Network, email it to editor@rapmag.com!

Radio Hed: Competitive Advantage

In a commercial, we’re asking the audience to give us their attention for the purpose of letting us convince them to give us their money. They’ll only do this in their own self-interest. They don’t care about us, so we need to answer the question, “Why should I buy from you?” In a very short amount of time, in the midst of a crowded environment we need to reach an over-communicated audience with a message that answers this question. In short, we need to clarify our client’s competitive advantage. I was inspired to discuss this by the extensive work done by Jaynie L. Smith, author of Creating Competitive Advantage: Give Customers a Reason to Choose You Over your Competition. I’ll be paraphrasing some of her points here as they apply to being a better marketing partner with our clients.

...And Make It Real Creative

I’ve written before about the power of shared experience, of pulling the listener into your Creative by using compelling bits of your own life in your scripts, bits that everyone can relate to. It’s a powerful tool to establish an emotional connection between your message and your audience, but I’ve also found that it can be therapeutic as well. If I’ve made a bonehead move in life, it takes some of the sting out of it if I make it a set up in a commercial… people laugh, they relate, and hopefully I can live and learn. It’s the same with the more sobering aspects of life.

Monday Morning Memo: The Extraordinary People Myth

It’s like you’ve asked him to defend his religion; the business owner who believes in growing his businesses through exceptional service delivered by extraordinary people gets testy when you ask him to name a business that has successfully employed this strategy. It’s like trying to convince a believer there is no God. I’ve encountered dozens of business owners who believed in their hearts they had extraordinary employees. None of them ever did.

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